COVID-19 Info

COVID-19 Info

As the COVID-19 pandemic continues to impact normal life around the world, misinformation is unfortunately also on the rise. Of these claims, one in particular that we've started to notice is concern over shipping and receiving packages.

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There's currently no evidence to support the transmission of COVID-19 from packages, even from highly affected areas. Experts agree that transit conditions aren't conducive to the virus' survival, especially over a timeframe spanning days or even weeks. 



While we are as committed as ever to providing the best service, we also understand that we are in unprecedented times. We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping. Orders are processed Monday through Friday. Due to COVID-19 safety precautions in our warehouse, orders may take 10 days to receive.



We offer the following resources for knowing the status of your order:

  • Order History

If you have created an account, you can check your order status by logging into your account and selecting the Order History tab.

  • Order and Shipping Confirmation Emails

After placing an order you will receive an order confirmation by email, and once that order has shipped, you will receive a shipping confirmation email.

  • Customer Service

If you have questions regarding an order, you can reach our Customer Service team at


Please note that there may be delays in response times as we review your questions and evaluate current situations. We appreciate your patience during this time. We hope that you remain safe and healthy during this time, and we encourage you to take extra precautions to safeguard your health and that of others. The Centers for Disease Control and Prevention and your local health authorities are the best resources for updates and answers to questions.